Shipping policy

Arooma's – Standard Shipping Policy

Thank you for shopping with Arooma's. We are committed to delivering your order safely and on time.

Shipping Coverage

We currently deliver to all serviceable locations where our shipping partners operate.

Processing Time

Orders are processed within 1–2 business days after payment confirmation or order verification.
Orders placed on weekends or public holidays will be processed on the next business day.

Standard Delivery Time

Estimated Delivery: 3–7 business days
Delivery times may vary depending on your location, public holidays, weather conditions, or courier operations.

Payment Methods

We offer the following secure payment options:

* 💳 Credit/Debit Card*
* 💵 Cash on Delivery (COD)- (Available in eligible areas only)

Order Tracking

Once your order has been shipped, you will receive a shipping tracking number via email or SMS (where available). You can use this tracking number to monitor your shipment until it reaches your doorstep.

Shipping Charges

Shipping charges (if applicable) will be displayed during checkout before you complete your order.

Delivery Information

* Please ensure your shipping address and contact number are correct.
* Arooma's is not responsible for delays caused by incorrect delivery information provided by the customer.

Delayed or Lost Shipments

If your order has not arrived within the estimated delivery period, please contact our customer support. We will work with our shipping partner to investigate and resolve the issue as quickly as possible.

Contact Us

If you have any questions about your shipment or delivery, please contact us:

*📞 Mobile: +971 55 931 3671

*📧 Email: qaiser2023008@gmail.com

Thank you for choosing Arooma's. We appreciate your trust and look forward to serving you with quality products and reliable delivery.