Terms of service

Arooma's – Terms of Service

Welcome to *Arooma's. By accessing our website and placing an order, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. Acceptance of Terms

By using our website, you confirm that you have read, understood, and agreed to these Terms of Service.

2. Products & Availability

* We strive to display accurate product descriptions, images, and prices.
* Product colours may vary slightly due to screen settings.
* Product availability is subject to stock availability.
* We reserve the right to update or discontinue products without prior notice.

3. Pricing

* All prices displayed on our website are shown in the applicable currency at checkout.
* We reserve the right to correct pricing errors and update prices at any time without prior notice.

4. Orders

* Once your order is placed, you will receive an order confirmation.
* We reserve the right to cancel or refuse any order due to suspected fraud, pricing errors, unavailable stock, or other legitimate reasons.
* If your order is cancelled after payment, any eligible refund will be processed using the original payment method.

5. Payment

We accept the payment methods displayed during checkout, including Cash on Delivery (where available) and secure online payment options.

6. Shipping & Delivery

* Delivery times are estimates and may vary depending on your location and courier service.
* Delays caused by weather, customs, public holidays, or courier issues are beyond our control.
* Customers are responsible for providing accurate delivery information.

7. Returns & Replacements

Arooma's follows a *No Return Policy*.

Replacements may be offered only if:

* You receive a damaged product.
* You receive the wrong product.
* The product has a manufacturing defect.

Any issue must be reported within *24 hours* of delivery with clear photos or videos for verification.

8. Customer Responsibilities

Customers agree to:

* Provide accurate personal and delivery information.
* Use the website only for lawful purposes.
* Avoid placing fake or fraudulent orders.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy. We do not sell your personal information to third parties.

10. Limitation of Liability

Arooma's shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website, except where required by applicable law.

11. Changes to These Terms

We may update these Terms of Service at any time. The latest version published on our website will apply.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Arooma's Customer Support

📞 *Mobile: +971 55 931 3671

📧 *Email: qaiser2023008@gmail.com

Thank you for shopping with *Arooma's*. We appreciate your trust and are committed to providing quality products and reliable customer service.